Progressive Disciplinary Process
The Burbank Fire Corps Program (BFCP) has adopted rules and standards to ensure
productive, harmonious operations. The best interest of the BFCP lies in
ensuring fair treatment of all volunteers and in making certain that discipline
is prompt, fair and uniform.
The BFCP endorses a philosophy of progressive discipline in
which it attempts to provide volunteers with notice of deficiencies and an
opportunity to improve whenever practical or reasonable. Volunteers’ performance and conduct is
evaluated on an ongoing basis, with feedback provided when necessary. Informal discussions may be used to ensure
that volunteers know and follow rules and standards. These discussions should focus on clarifying
expectations, providing appropriate training and development, and coaching
volunteers.
In some cases, formal disciplinary action may be deemed
appropriate. Progressive discipline
steps may include, but are not limited to, verbal warnings, written warnings,
suspension and separation from service. The BFCP retains the right to
administer discipline in any manner it deems suitable and any of the steps
listed above may be modified at the discretion of the EMC depending upon the
severity of the infraction. For serious
offenses, separation from service may occur at any time without any progressive
discipline steps having been taken.
Verbal Counseling
The first level of progressive discipline is Verbal Counseling. Verbal Counseling is an informal disciplinary
action and may take place for minor or moderate violations of conduct, policy
or procedures. Verbal Counseling may be
initiated and conducted by the Chief of Staff, Deputy Coordinator of Volunteer
Operations and the Coordinator of Volunteer Operations for any member.
The purpose of a Verbal Counseling is to bring to the
attention of the BFCP member being counseled; any deficiencies in their
performance or non-adherence to program standards in an attempt to correct
these actions before they deteriorate further or warrant more severe disciplinary
action.
When Verbal Counseling is administered, the reason, topic
and/or situation for which the counseling is being administered shall be
specific. The counseling shall include
the reason, topic and/or situation as well as actions or behaviors the BFCP
member can take to correct the situation and prevent future disciplinary action
for the specified reason, topic and/or situation.
Verbal Counseling shall be in effect for 1 year from the
time it is administered (date signed by the BFCP member being counseled). If a violation for the same specified reason,
topic and/or situation occurs while the Verbal Counseling is in effect, the
discipline shall progress to Written Counseling. If a violation for a different reason, topic
and/or situation were to occur while the Verbal Counseling is in effect, new
disciplinary action shall take place at the appropriate level for the
violation.
A record of the Verbal Counseling shall be documented
utilizing BFCP-Form-999 (Counseling Corrective Action Form). A copy shall be provided to the BFCP member
being counseled.
Written Counseling
The second level of progressive discipline is Written Counseling
(also known as Written Warning or Written Notification). Written Counseling is a minor form of formal
disciplinary action that may take place for repetitive minor violations of
conduct, policy or procedures; or may take place for moderate and more severe violations
of conduct, policy or procedures.
Written Counseling may be initiated and conducted by the Chief of Staff,
Deputy Coordinator of Volunteer Operations and the Coordinator of Volunteer
Operations for any member.
The purpose of a Written Counseling is to bring to the
attention of the BFCP member being counseled; any deficiencies in their
performance or non-adherence to program standards in an attempt to correct
these actions before they deteriorate further or warrant more severe
disciplinary action.
When Written Counseling is administered, the reason, topic
and/or situation for which the counseling is being administered shall be
specific. The counseling shall include
the reason, topic and/or situation as well as actions or behaviors the BFCP
member can take to correct the situation and prevent future disciplinary action
for the specified reason, topic and/or situation.
Written Counseling shall be in effect for 1 year from the
time it is administered (date signed by the BFCP member being counseled). If a violation for the same specified reason,
topic and/or situation occurs while the Written Counseling is in effect, the
discipline shall progress to Formal Disciplinary Action. If a violation for a different reason, topic
and/or situation were to occur while the Written Counseling is in effect, new
disciplinary action shall take place at the appropriate level for the
violation.
A record of the Written Counseling shall be documented
utilizing BFCP-Form-999 (Counseling Corrective Action Form). A copy shall be provided to the BFCP member
being counseled.
Formal Disciplinary Action
The third level of progressive discipline is Formal
Disciplinary Action. Formal Disciplinary
Action is reserved for repetitive minor violations of conduct, policy or
procedures, when Written Counseling has failed to correct a situation or for
severe violations of conduct, policy or procedures that occur for the first
time. Formal Disciplinary Action can be
administered as: Probation, Suspension and Separation of Service from the
program. Formal Disciplinary Action may
be initiated by the Chief of Staff, Deputy Coordinator of Volunteer Operations
and the Coordinator of Volunteer Operations for any member.
Once initiated, a peer review board shall be convened to
review the alleged reason, topic and/or situation warranting a Formal
Disciplinary Action. The peer review
board shall consist of two members of the Steering Committee (one of which must
be either the Chief of Staff or Deputy Coordinator of Volunteer Operations,
which will serve as the board chair person) and one member of the general rank
and file of the program for a total of three members. The Coordinator of Volunteer Operations and
the person initiating the action may not be part of the board. The person initiating the action will present
the grounds of the violation to the board.
The board will review the allegations and deliberate (without the person
initiating action present) to determine which level of Formal Disciplinary
Action is most appropriate. Once a
decision has been made by the board, the board chair shall present the findings
to the Coordinator of Volunteer Operations.
If the Coordinator of Volunteer Operations is in agreement, the
recommended level of Formal Disciplinary Action shall be carried out by the
Coordinator of Volunteer Operations (with the exception of Separation of Service). In the instances where the recommendation is
Separation of Service, the Coordinator of Volunteer Operations will present the
findings to the Emergency Management Coordinator (EMC); if there is
concurrence, the EMC will begin the process for Separation of Service. If the person initiating the action is the
Coordinator of Volunteer Operations, the Deputy Coordinator shall assume and
perform the roles of Coordinator pertaining to the process and the Chief of
Staff must serve on the board as the chair.
A)
Probation:
Probation shall consist of the BFCP member being placed on a
probationary status for period of time no less than 6 months and not to exceed
1 year. The duration shall be determined
by the review board. While a member is
on probation, any violation of conduct, policy or procedures, for any reason,
topic and/or situation, related or unrelated, during the first 3 months of the
probationary period shall be grounds for Separation of Service or an extension
of the probationary period by an additional 3 months. Any violation of conduct, policy or
procedures, for the same reason, topic and/or situation related to the reason
the member is on probation will result in Separation of Service.
B)
Suspension:
Suspension shall consist of the BFCP member being suspended from all
activities and meetings for a period of time no less than 1 month and not to
exceed 6 months. The member must
surrender their BFCP identification card at the time of suspension. Upon completion of the suspension, the member
shall be on probation for 3 months. Any
violation of conduct, policy or procedures, for the same reason, topic and/or
situation related to the reason the member was suspended and subsequently on
probation will result in Separation of Service.
C)
Separation of Service:
Separation of Service shall consist of the BFCP member’s status as a
volunteer with the program being terminated.
Dispute Resolution and Appeal of Disciplinary Action
In the event a member feels they are the recipient of a
disciplinary action that he/she feels is too severe or not warranted, the
member may submit a formal written protest of the disciplinary action. The written protest must state:
- A description of the
nature of the offense that caused disciplinary action.
- A description of the
disciplinary action administered.
- The member’s justification
for the protest.
The written protest must be submitted to the Emergency
Management Coordinator within thirty (30) days of the disciplinary action being
administered. Written protests are to be
placed in a sealed envelope addressed to the Emergency Management Coordinator,
Burbank Fire Department and delivered to the business counter of the Burbank
Fire Department during normal business hours.
The Emergency Management Coordinator will review the
circumstances behind the disciplinary action taking into consideration the
member’s time in service with the program, previous history, and any other
mitigating circumstances and deliver a final decision within thirty (30)
days. Any disciplinary action administered
will be suspended pending the decision of the Emergency Management Coordinator.
